Return & Refund Policy

At Gozu, customer satisfaction is our priority.

Returns

Returns are accepted within 30 days of receiving your order.

Items must:

• Be unused and in their original condition
• Include original packaging
• Not be marked as final sale

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Personalized or customized products
• Clearance or final sale items

Refunds

After receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery with photos of the item.

Contact

RETAIL ADDICT LLC

ADDRESS:
128 Dream CtLiberty, SC 29657, USA

Email:
Support@gozu.shop

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)